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Mission Statement
Our
mission is to promote an environment where members of our community
can receive high quality care and service so they
can maintain and be restored to good health.
We will accomplish our mission
by
interacting with the following groups:
Our Patients
Our
patients are not just customers, but are fellow humans in need.
From their first encounter, we will treat our patients with
dignity and compassion, comfort their family and friends, and endeavor to make their
stay with us rewarding as possible. We will provide whatever
services we can, in and outside of the hospital, to maintain and
restore the health of those who come to us for care.
Our
Physicians
We shall strive to anticipate and meet the
needs of the physicians who have chosen to affiliate with our
Hospital. Together with
us, they shall govern themselves and continue to maintain and assure a superior standard
of conduct and patient care.
Our Employees
Our
employees are health professionals, trained not just to accomplish
their job, but to
realize that the purpose of every job is to
benefit the patient.
Our
Associates
Those
who have had the faith in us to invest in our future and those with
whom we do business deserve a return of that trust. We shall
conduct our business efficiently for that purpose.
Our Community
We
are an integral part of our community.
Therefore, we will listen to our community and its leaders to
help us assess the community's
health needs and we will work with them to develop a plan to address
those
needs to the best of our abilities and
resources.
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Our Vision
Our vision is to be recognized
for the quality of service we provide and our attention to patient
care.
We want to remain a
not-for-profit, full-service community hospital and to continue to
be the major health care provider in our primary area of East San
Bernardino Valley as well as the hospital of choice for our medical
staff. We recognize the importance of remaining a financially
strong organization and will take the necessary actions to ensure
that we can fulfill this vision.
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Our Values
We
Are Committed To Serving Our Community.
Our
services will make a difference in the quality of life in the
communities we serve. It is our responsibility to assess the needs
of our patients, physicians, employees, and others, and, to the best
of our ability and resources, respond to those needs.
Our
Community Deserves The Best We Can Offer.
We
will provide efficient caring services to our patients and others in
a courteous and professional way. We will strive to provide high
quality, cost-efficient health care. We will continue to develop new
services and eliminate obstacles to demonstrate our commitment of
being responsive to the needs of our community.
Our
Organization Will Be A Good Place To Work.
As an
organization, we value the participation of each employee,
physician, volunteer, and Board member. We will encourage
suggestions, listen attentively, and follow through. Recognizing the
importance of everyone who works here, we expect to treat one
another, and to be treated, with respect and a sense of importance
of team work. Our greatest asset is the people who are committed to
our organization.
Our
Organization Will Be Financially Strong.
We will
be a financially strong and creative organization with the people,
facilities, and finances to provide our best service. We will create
and maintain a financial environment that will support and encourage
our values.
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