Redlands Hospital Managed Care
Capitated Hospital in California
Redlands Community Hospital is one of the few remaining capitated hospitals
in the state of California and because of this we are a delegated payer
for services deemed to be our financial responsibility via our contracts
with certain Health Plans for selected product lines.
In the event that the Explanation of Benefits (EOB) or Weekly Status Report
(OSR) doesn’t provide you with sufficient information on a particular
claim, please contact our Customer Service Department.
Customer Service Line: (909) 335-6462 M-F 8:00am-12pm.
If you are calling after hours or reach our voicemail during regular business
hours, please leave a message with the following information on our confidential
phone line and your call will be returned within 48 hours.
- Name of the Provider
- Member Information
- Date of Service
- Claim Number (when available)
- Return phone number, fax number or email
You may also fax over your request with the above listed information (909)
335-6496 or email us at
Please send all claims to:
Redlands Community Hospital
Attn: Managed Care Dept.
PO BOX 3391
Redlands, CA 92373
We thank you for working with us as we strive to provide excellent and
high quality service!