RN - Patient Liaison

Posted 26-Jan-2018

  • Category: Nursing
  • Status: Full Time
  • Facility: Redlands Community Hospital
  • Department: Nursing Administration

Job Description

SUMMARY: The Patient Liaison reports directly to the VP Patient Care Services. This role serves as the hospital’s service excellence representative and assures compliance to the formal grievance process; to include investigation and related follow-up. This position performs a variety of duties requiring the exercise of initiative and independent judgment. The Patient Liaison models professional behaviors that assist nursing personnel to act in a manner supporting the Patients First Philosophy. He/she functions as a change agent to improve patient care.


  • Current California RN license required
  • Current CPR certificate preferred.
  • Baccalaureate degree in nursing required. Masters degree preferred.
  • Four years of experience in acute care nursing required.
  • Two years experience with program/course design, presentation, and evaluation preferred.
  • Basic knowledge of computer programs (Word, Power Point, Excel, and Outlook)

Education Level:
4-Year Degree

Relevant Experience:
3-5 Years


Contact Information

For further information about employment opportunities, please contact our Human Resources Department at 909-335-5553. You can also call our 24-hour Job Hotline at 909-335-5550 or email the RN Recruiter.