For Patients

Staying at Redlands Community Hospital

We believe it is of the utmost importance that all of our patients and their caregivers have access to information about hospitalization. The following pages include information that is vital to making your experience as a patient pleasant. Here you will learn about your right to make medical decisions regarding your care, privacy practices, and much more. We hope your experience with us will be a pleasant one. If you have any questions, please ask our Admissions Representative or call ext. 5521.

Guide for new and existing patients:

Speak Up About Your Healthcare

While a doctor’s expert advice should not be ignored, remember that you have the final say in how your care is handled. Be sure to speak up if you have any questions or concerns. If you still don’t understand, ask again. It’s your body and you have a right to know. Pay attention to the care you get. Always make sure you’re getting the right treatments and medicines by the right health care professionals. Don’t assume anything.

Don’t be afraid to take a hands-on approach to your healthcare:

  • Educate yourself about your illness. Learn about the medical tests you have, and about your treatment plan.
  • Ask a trusted family member or friend to be your advocate (advisor or supporter).
  • Know what medicines you take and why you take them. Medicine errors are the most common health care mistakes.
  • Use a hospital, clinic, surgery center, or other type of health care organization that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission’s quality standards.
  • Participate in all decisions about your treatment. You are the center of the health care team.

Leave Valuables at Home

The hospital is not responsible for lost personal belongings. Valuables should be left at home or given to a family member. Eyeglasses, dentures and hearing aides are your personal items and should be stored in such a way to prevent being inadvertently discarded. Please ask your caregiver for a storage container if necessary.