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For Visitors

Visitation Policy

In accordance with current guidance from state and local health officials, Redlands Community Hospital currently has revised its visitation policy to protect the continued health and safety of our patients, visitors and staff.

By order of the State Public Health Officer, all visitors must show one of the following to gain entry:

  • Proof of COVID-19 vaccination or
  • Proof of a negative PCR COVID-19 test in the last 48 hours or
  • Proof of a negative Antigen COVID-19 test within the last 24 hours.

Unvaccinated visitors who visit for multiple consecutive days must show proof of a negative test every third day.

Emergency Situations

There are situations when the trip to the hospital is unplanned. These situations are very stressful for the patients and loved ones. Exceptions are made for these situations. Visitors are exempt from the vaccination and testing requirements in the following conditions:

  • Visitors are allowed when death is potentially imminent.
  • Emergent situations such as:
    • A parent or guardian of a pediatric patient
    • A support person for a patient with physical, intellectual, developmental disability or cognitive impairment
    • Newborn bonding

Once a patient is determined to be stable, all visitors must comply with the vaccine verification or testing requirements. This exception may not exceed 72 hours.

Redlands Community Hospital encourages visitation to support family members during their hospital stay. While visiting, please adhere to the following visitation COVID-19 rules and mandates to keep everyone safe and healthy:

  • Visitation hours are between 9:00 a.m. and 8:00 p.m.
  • Two (2) visitors per patient are permitted.
  • On the Labor and Delivery Unit: two (2) visitors/support persons are allowed throughout the labor and delivery process.
  • For maternity patients on the Couplet Care Unit: one (1) support person will be allowed 24/7, plus one (1) visitor to stay with mother during visitation hours.
  • Visitors must wear a well-fitting surgical mask over the nose and mouth at all times while visiting, in keeping with County guidelines regardless of vaccination status.
  • All visitors are screened at the Main Hospital Entrance with temperature taken.
  • All visitors must sign in. Please coordinate visits with other family members in order to allow others to visit. Please consider limiting your visit. Doing this will allow your loved one to rest and promote healing.
  • Please check with nurse prior to bringing any food, personal items or flowers. Restrictions on these items may be an important part of your loved one’s care.
  • Once inside the hospital, please proceed directly to the patient’s room or designated waiting area. Please do not wander the facility.
  • Visitors are permitted inside the Emergency Department.
  • Children under the age of 18 will not be permitted.
  • Visitors must follow instructions of hospital staff.

We also encourage you to remain in contact with your loved ones via phone calls, texting, video chats, etc. We apologize for any inconvenience or stress this may cause and thank you for helping us maintain a healthy environment for our community.