Welcome to the Emergency Department at Redlands Community Hospital. We
are committed to providing compassionate and efficient care to you and
your loved ones. We understand that your visit comes at a worrisome time
and our staff will strive to make this visit as pleasant as possible.
When you or your loved ones need emergency care, trust Redlands Community
Hospital’s Emergency Department to provide you with the fastest
and most effective care close to home.
Who We Are
The Emergency Department has a 21-bed, level II patient treatment area
providing initial evaluation and management of pediatric, adult and geriatric
patients. The department is staffed 24 hours per day with a board certified
staff physician. Approximately 54,000 patients are seen per year with
the primary diagnosis being but not limited to cardiac, respiratory, psychiatric,
pediatric, obstetrical emergencies.
The Emergency Department is a dedicated team who provides high quality
compassionate care while maintaining a safe and respectful environment
to our diverse community.
Equipped to perform the necessary CT scans and neurological exams so that
clot-busting drugs, which can stop or reverse a stroke, are given within
three hours of symptoms starting.
Call 911 or head to the ER if you feel you require immediate medical attention
including but not limited to:
- Chest pain
- Trouble breathing
- Fainting or dizziness
- Worst headache of your life
- Suddenly not being able to speak, walk, move, or changes in vision
- Altered mental status
- Allergic reaction with trouble breathing, swallowing, or hives
- Coughing or vomiting blood
- Severe or persistent vomiting
- Broken bones
- Abnormal bleeding
- Suicidal thoughts
- Severe, acute pain
- This is a guide and not intended as a tool to diagnose injuries or illnesses.
How to Prepare for Your Visit
We know that visits to the Emergency Room are not planned, here are a list
of things to bring with you to help facilitate your care:
- Photo ID
- Insurance card
- List of current prescription medication and dosages
- Recent labs or medical information related to your visit
What is expected in the ER visit
Expect that your visit might take several hours. Stress or pain can make
time seem to stand still. We are committed to treat your condition as
quickly as possible. However, many factors affect the amount of time you
will spend in the ER, including other patients (the number of people waiting
to be seen, the urgency of other conditions), the time it takes to receive
diagnostic results and consultation with other medical specialties. We
will do our best to keep you updated. Just because we aren’t in
the room doesn't mean that we aren’t working for you.
After registration you will be seen in the order of your severity of symptoms
based on a rapid assessment by a Registered Nurse. A Registered Nurse
will then ask you questions about your medication history and reason for
your current visit. Next, you will then be placed into an exam room and
seen by a Provider who will initiate the necessary treatment plan for
you. You will then be placed into an appropriate area to receive care
based on your treatment plan.
Once seen by a Provider, labs or diagnostic testing may be ordered. Please
understand that depending on the tests your Provider ordered, wait times
will vary and visit may take up to several hours. Please ask one of our
team members before eating or drinking because it could affect the tests
or procedures you may receive.
At this time the provider will look though all of your test results and
determine whether you should be discharged, admitted, or transferred to
a higher level of care. If you are admitted, please understand that this
will add to your wait time and you will stay in the ER until a room is
available on the appropriate unit.
We understand that you may be experiencing pain and we will do our best
to address this issue. Our goal is to help decrease your pain to a tolerable
level but depending on your condition we may not be able to fully eliminate